Chat Avenue operates by offering a chat room divided into subjects or age groups, including general, youth, and adult talk. Users can publicly participate in the discussion or send private messages, either anonymously or by registering an account. While the chat moderators are present, the quality of moderation varies, and inappropriate materials are sometimes present. This makes the scene attractive to random chat, but increases concerns for security and content control. Users should be careful and avoid sharing personal information during the conversation.