How to Manage Your Viva Aerobus Flight

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Managing a Viva Aerobus flight can seem confusing at first, especially if you want to change dates, add baggage, or update passenger info. I’ve been through this myself and here’s a breakdown of how to do it efficiently.




1. Use the Official Viva Aerobus Manage Booking Portal​


The easiest way to manage your flight is online. Here’s how:


  • Go to the Viva Aerobus website.
  • Click on “Manage My Booking”.
  • Enter your booking reference and last name.
  • From here, you can:
    • Change flight dates or times
    • Add baggage & extras
    • Update passenger information
    • Choose or change seats

Pro Tip: Always double-check your ticket type. Some promo fares have restrictions.




2. Adding Baggage or Extras​


Many travelers ask: “Can I add baggage after booking?” The answer is yes!


  • After logging into your booking, select “Add Baggage & Extras.”
  • Fees depend on your route and weight allowance.
  • You can also call +1-877-593-4887 if the portal doesn’t show your options.

This saves a lot of stress at the airport since last-minute baggage fees can be much higher.




3. Changing Flight Dates or Destinations​


Need to reschedule your flight? Viva Aerobus allows modifications online, but:


  • Changes may incur a fare difference or service fee.
  • Always confirm the new itinerary before paying.
  • For complicated changes or multi-city trips, calling +1-877-593-4887 can make the process faster.

Many forum users recommend planning changes at least a week in advance to avoid high fees.




4. Updating Passenger Information​


Small errors, like a typo in your name, can usually be corrected online. Major changes, however, require a phone call.


  • Contact Viva Aerobus support at +1-877-593-4887 for full name changes.
  • Keep your confirmation email handy – the agent will often need your booking reference.



5. Online Check-in and Boarding Pass​


Skipping the airport line is always nice:


  • Online check-in opens 24 hours before your flight.
  • Download the boarding pass to your phone or print it at home.
  • You’ll save time and avoid unnecessary stress at the airport.



6. What to Do If Something Goes Wrong​


Sometimes, the portal may not load your booking or changes aren’t accepted:


  • Double-check your booking reference and passenger name.
  • Clear your browser cache or try a different device.
  • If it still doesn’t work, call +1-877-593-4887.
  • Many travelers report that a short call resolves issues faster than multiple emails.



Traveler Tips From Forums​


  • Always have your booking reference and ticket details ready before calling.
  • Plan baggage purchases ahead of time to save money.
  • Keep a screenshot of your updated itinerary for reference.
  • If you miss your flight, contact Viva Aerobus immediately; they can usually offer rebooking options.



Managing a Viva Aerobus flight isn’t complicated once you know the system. The online portal handles most changes, but the customer support line +1-877-593-4887 is always there for tricky situations. Travelers who follow these steps report fewer hassles and smoother trips.