Basically, DevOps-as-a-Service (or DevOps SaaS) is a way for organizations to access DevOps practices and tools without needing to hire dedicated resources, build their own infrastructure, or even maintain their own platform. It's the Software-as-a-Service (SaaS) model, but for DevOps—hence the name. DevOps is an integrated environment aimed to have an overview of your software development process. ServiceNow DevOps allows you to connect to the tools in every step of your software engineering lifecycle like planning, coding and orchestration.