I’ve been researching coastal property services for months and keep running into the same cold, corporate promises that feel disconnected from real life, so I wanted to ask the community something more personal and practical: how important is the human story behind a property management team when choosing who should care for your home, especially if they’ve lived and worked across different countries, managed hundreds of homes before, and clearly value honesty, balance, and long-term relationships over quick profit, and does that background actually translate into better care, calmer ownership, and happier guests in a place like southern Spain?